De-Escalation - Managing Conflict
At the end of a conference basketball game, Michigan head coach Juwan Howard and Wisconsin head coach Greg Gard walked towards each other, seemingly to give a post-game handshake. When Coach Howard walked close to Coach Gard in the handshake line, Coach Howard said something and continued to walk by. Coach Gard then grabbed Coach Howard, and he stood in his way, not allowing him to keep walking. They grabbed each other, exchanged words, and Coach Howard put his finger in Coach Gard’s face. The other coaches, players, and police tried to get in between the two coaches, but the situation continued to escalate until Coach Howard slapped one of Wisconsin’s assistant coaches. Sports are intense, and at that level, millions of dollars are on the line. It is easy to understand how two competitors can get so intense. We teach our athletes to play through the final buzzer, so we have to coach them through the final buzzer. Sometimes that coaching leads to disagreements and frustration, but as l...